Terms of Service
Last Updated: January 21, 2025
Effective Date: January 21, 2025
1. Introduction
Welcome to Zerio AB ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and any communications with us.
By using our services, contacting us, or providing your consent for communications, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, please do not use our services or provide your personal information.
2. A2P Messaging Consent & Communications
Users provide explicit consent by completing our online contact form and checking a box agreeing to receive SMS messages, phone calls, and emails from Zerio AB. This consent is required and obtained prior to sending any marketing or transactional messages.
By providing your contact information and explicitly consenting through our form, you expressly agree to receive automated Application-to-Person (A2P) messages from Zerio AB via the communication methods you have selected. This includes both transactional and marketing communications as specified below.
Types of Communications You May Receive:
Transactional Communications (Required for Service):
- Email: Project updates, booking confirmations, invoices, and service-related communications
- SMS/Text Messages: Booking confirmations, appointment reminders, project status updates, and urgent service notifications
- Phone Calls: Consultation calls, project discussions, support calls, and important business communications
Marketing Communications (Optional - You can opt-out separately):
Newsletters, promotional offers, company news, and marketing materials. You may choose to receive or decline marketing communications independently from transactional messages.
Message Frequency:
Message frequency varies based on your project needs and selected preferences. You may receive multiple messages per week during active projects, and periodic updates otherwise.
Opt-Out Instructions & TCPA Compliance:
You can withdraw your consent at any time by replying STOP to SMS messages, clicking unsubscribe in emails, or contacting us at contact\u0040zerio.se. For marketing communications, you can opt-out separately without affecting transactional service messages. Consent is always obtained prior to sending any messages, in full compliance with TCPA regulations for US users and applicable data protection laws.
Message & Data Rates:
Message and data rates may apply for SMS communications. These charges are determined by your mobile carrier and are not controlled by Zerio AB.
3. Our Services
Zerio AB provides web development, digital marketing, and related technology services. Our services include but are not limited to website development, e-commerce solutions, mobile applications, and digital consulting.
All services are provided subject to availability and our acceptance of your project requirements.
4. User Responsibilities
When using our services or communicating with us, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of any login credentials we provide
- Use our services only for lawful purposes
- Respect intellectual property rights and not misuse our proprietary information
5. Privacy & Data Protection
Your privacy is important to us. We collect, use, and protect your personal information in accordance with applicable data protection laws, including GDPR and CCPA.
For detailed information about how we handle your data, including A2P messaging data retention and consent management, please review our publicly accessible Privacy Policy
6. Limitation of Liability
To the maximum extent permitted by law, Zerio AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
7. Governing Law
These Terms are governed by the laws of Sweden. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of Swedish courts.
For users in the United States, communications are also subject to applicable US federal and state laws, including the Telephone Consumer Protection Act (TCPA).
8. Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by email or through our website.
Your continued use of our services after such changes constitutes your acceptance of the updated Terms.
9. Contact Information
If you have any questions about these Terms or need to exercise your rights, please contact us:
Zerio AB
Organization Number: 559413-0402
Address: Östra Storgatan 33A, 553 21 Jönköping, Sweden
Email: contact@zerio.se
Phone: +46 703 728 659